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Conclusion of the ContractContracts on this website can only be concluded in German language.

You place a firm order with “PROPICUM® by FLEXOPHARM® Brain”, after completing the online ordering procedure by entering the data requested and clicking the “send purchase order” button in step 5. After you have placed your order, we shall send you an e-mail acknowledging receipt of your purchase order by us and listing its details (acknowledgment of receipt). Such acknowledgment of receipt shall not constitute an acceptance of your purchase order but shall only inform you that your purchase order has been received by us.

The Contract shall not be concluded before delivery of the goods ordered by you.

Identity of the Contracting PartyThe Contract shall be concluded with

PHAMETRA
Pharma und Medica-Trading GmbHunless explicitly agreed otherwise.

Business Address:

PHAMETRA
Pharma und Medica-Trading GmbH
Industriestr. 40, D 44628 Herne
PHONE +49(0) 2323/1 78 6-0

Managing Director

Julia Matthes
Dipl. -Volkswirt H. Thoma
h.thoma@phametra.de

Tax number: 325 5864 0241
Commercial Register: HRB 9390 kept by the Local Court, Bochum

Storage of the Contractual WordingYour purchasing data shall be stored by our company. If you wish to receive them in printed form, you may print the “Purchase Order Acknowledgment”. It will appear on your screen after you have sent the purchase order. If you have indicated your e-mail address, you will additionally receive all relevant data of your purchase order by e-mail which can also be printed.

Right of ReturnYou can return the goods received without stating any reasons within two weeks by returning the goods. The period shall commence upon receipt of these instructions in text form (e.g. by letter, fax, e-mail), however, in no case before receipt of the goods. Only in case of goods not suited for shipment in packages (e.g. in case of bulky goods), you can also declare your take-back request in text form. The period shall be deemed observed, if the goods are returned or the take-back request is sent in due time. In any case, the return shall be made at our cost and risk. The return shipment or the take-back request shall be addressed to:

Business Address:PHAMETRA
Pharma und Medica-Trading GmbH
Industriestr. 40, D 44628 Herne
PHONE +49(0) 2323/1 78 6-0

Consequences of ReturnIn case of an effective return, the services received by both parties shall be returned and any benefits gained (e.g. benefits of use) shall be released. In case of deterioration of the goods, an indemnification can be claimed. This shall not apply, if the deterioration of the goods is exclusively attributable to their inspection – as it could have been made by you in the shop. For the rest, you can avoid the compensation obligation for a deterioration caused by proper use for the intended purpose of the object by not using the goods as if they were your property and by refraining from any acts that might affect their value. Any obligations to restitute payments shall be fulfilled within 30 days. The period shall commence at the time of dispatch of the goods or take-back request on your part, whereas it shall commence upon receipt on our part.

End of Return InstructionsAny and all documents that might be useful for you for returning the goods shall be attached to your shipment together with the delivery note. If you have any queries with regard to your right of return, please do not hesitate to contact us.

Prices and Delivery, Payment OptionsAll prices are stated in EUR inclusive of the legal rate of VAT amounting to 19%, however, not including any forwarding costs. The price being valid at the date of the purchase order shall apply in each case.
Delivery shall only be made within Germany. The delivery time will be communicated to you in the respective purchasing transaction. If the delivery time indicated there cannot be met, we shall inform you by e-mail.

Further details can be found here.

Delivery ChargesAs a rule, a flat-rate ranging from € 3.79 to 13.99 shall be charged for shipment regardless of the order value. This amount only covers part of the costs incurred for postage/freight and packing, whereas the remaining costs will be borne by “PHAMETRA GMBH”. In exceptional cases, we are compelled to charge a higher flat-rate which will be stated accordingly. If, for technical or logistical reasons, shipment takes place in several part shipments, the flat-rate for shipment shall, of course, only be charged once.

WarrantyIn case any items delivered should be affected by obvious defects in material or workmanship, including deterioration in transit, you are requested to send us your complaint about such defects immediately. Nevertheless, failure to claim damages has no consequences with regard to your statutory claims. At your option, the statutory claims shall apply to any and all defects in the purchased item occurring during the statutory warranty period of 2 years.

Reservation of TitleThe goods shall remain the property of "PHAMETRA GMBH" until complete payment.

Payment, Maturity, Delay in PaymentPayment of the goods can optionally be made by direct debiting, against invoice or by credit card. “PHAMETRA GMBH” shall reserve the right to exclude certain ways of payment in special cases or to insist on payment in advance.

Payment in cash or by check is not possible. We exclude any liability for loss.

In case of payment by direct debiting, debiting shall be made approx. 14 days after the invoice date. In case of payment by credit card, debiting shall take place upon shipment of the goods. In case of returns, the invoice amount can be reduced accordingly.

Provider Identification
Business Address:

PHAMETRA
Pharma und Medica-Trading GmbH
Industriestr. 40, D 44628 Herne
PHONE +49(0) 2323/1 78 6-0

Julia Matthes
Dipl. -Volkswirt H. Thoma

h.thoma@phametra.de

Tax number: 325 5864 0241
Commercial Register: HRB 9390 kept by the Local Court, Bochum

In case of queries or complaints, you are requested to address them to:

By e-mail: s.backenecker@phametra.de

By phone: +49(0) 2323/1 78 6-0

In writing:PHAMETRA
Pharma und Medica-Trading GmbH
Industriestr. 40, D 44628 Herne
PHONE +49(0) 2323/1 78 6-0

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